Juice Worldwide
Toronto, ON

Senior Project Coordinator

Juice Worldwide, an international post-services lab and distribution company, is looking for an experienced Project Coordinator to join our Client Services team. The role will focus on the digital supply chain coordination of key accounts to ensure client needs are met while managing studio relationships. The successful candidate will also be responsible for creating new business by identifying profitable opportunities with existing clients.

Strong communication, and a high attention to detail are essential skills. The role requires forward-thinking ideas to improve processes while maintaining a great client experience and building successful long-term relationships. The Project Coordinator loves to work with people and is a highly motivated individual intent on solving problems while supporting the Client Services team overall as a communicator, planner and organizer.


  • Communicate with clients at a senior level to resolve issues and inquiries

  • Generate innovative ideas to support customers

  • Use client feedback to improve customer experience

  • Stay up-to-date with new platform launches and new technologies

  • Prepare detailed reports for senior management regarding project status

  • Keep managers informed of project direction and negotiate re-direction as necessary

  • Assign and track materials and timelines using internal project management tools

  • Lead projects with minimal supervision from senior management

  • Review project & project status files for integrity, accuracy & timeliness

  • Effectively and accurately communicate relevant project information to all stakeholders

  • Review and analysis of subcontractor quotations and scope of work documents

  • Support Project Coordinators to ensure client satisfaction


  • 3-5 years of recent experience with post-production or film/television distribution workflows

  • Experience with iTunes, Netflix, Amazon and other top OTT platform requirements and processes for

    international film and / or TV content delivery

  • Excellent communication skills with a focus on customer service

  • Strong analytical and organizational skills

  • Proven decision-making and critical thinking skills

  • Proven project management success with strong track record of on-time and to-specification delivery of


  • Ability to work well with large and diverse teams - including both internal and external contacts

  • Ability to work under pressure

  • Demonstrated ability to be flexible and exercise judgment in a changing environment

  • Ability to organize workflow in order to accomplish multiple and changing priorities within specified


  • Microsoft Office, Mac OS

Working Conditions: Office environment. Flexibility with hours required given west coast client base and need for frequent, timely communication with studios.

Resumes with cover letter should be submitted through Juice Worldwide's Careers page. No phone calls please.  


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Additional Details

Category: Film / Video
Juice Worldwide
317 Adelaide Street West
Toronto, ON, CA
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Tags: client services, project coordinator, administrator
Posted: Mar 09, 2017
Deadline: OPEN
Type: Full-time
Experience: Intermediate
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