DHX Media
Toronto, ON

Digital Services Manager

Are you looking for a challenging position that will utilize your technical experience and leadership skills?

Do you enjoy problem-solving and troubleshooting in a fast-paced work environment?

Are you able to think strategically, act proactively, and deliver strong results?

If you’re passionate, driven, and find yourself seeking continuous learning opportunities, then we want you to join our team. 

Who are we?

DHX Media Ltd. (TSX: DHX.A, DHX.B; NASDAQ: DHXM) is a leading children’s content and brands company, recognized globally for such high-profile properties as Peanuts, Teletubbies, Strawberry Shortcake, Caillou, Inspector Gadget, and the acclaimed Degrassi franchise. One of the world’s foremost producers of children’s shows, DHX Media owns the world’s largest independent library of children’s content, at 13,000 half-hours. It licenses its content to broadcasters and streaming services worldwide and generates royalties through its global consumer products program. Through its subsidiary, WildBrain, DHX Media operates one of the largest networks of children’s channels on YouTube. Headquartered in Canada, DHX Media has 20 offices worldwide.

The Role

We are looking for an experienced Digital Services Manager to join our team!

This role will be responsible for managing the day-to-day operations of the Digital Services team, fulfilling the digital media needs of both internal and external clients at DHX. You will ensure that quality media and media collateral are delivered on time and to the required specifications.


  • Responsible for the management of the Digital Services Distribution, Television, and Collateral teams
  • Lead and develop a team of 11 to meet all digital delivery requirements for both internal and external clients, including video, audio, closed-captioning, and metadata
  • Provide monthly and quarterly KPIs to the Director of Media Operations
  • Work with the Enterprise MAM Implementation Project Team on behalf of Digital Services
  • Develop, communicate, implement and oversee policies, workflows and best practices for digital services
  • Collaborate with the Director of Production Support Services to create new digital media workflows
  • Ensure appropriate staffing and resource allotment to meet delivery targets
  • Communicate and build relationships with key internal clients, including Distribution Client Services, TV Client Services, Post, TV Programming, TV Marketing, Distribution Marketing, Library & Acquisitions, and Brand Management
  • Work with the Digital Content team to determine workflows, policies and best practices for the management of digital A/V assets
  • Work with third party service providers related to closed-captioning and metadata creation services


  • Minimum 4 years related industry experience
  • Minimum 2 years Team leadership or a Supervisory role
  • Practical Experience with audio/video file formats, transcoding and non-linear editing
  • Experience Familiarity with Avid Media Composer, Vantage, and Zenium an asset
  • Experience with Digital or Media Asset Management would be an asset
  • Strong collaborative and planning skills
  • High attention to detail and problem-solving skills
  • Effective Communicator, both written and verbal

You’re sold, right?  Now, it’s your turn to sell us!

THANK YOU for all of those who express interest in being part of the DHX Team! Unfortunately, due to the volume of applications we receive, we may be unable to reply to all applicants. If we feel that you may be a good match for one of our current openings you will be contacted. 

DHX will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.

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Additional Details

Category: Film / Video
DHX Media
207 Queens Quay West
Toronto, ON, CA
Map This!
Tags: Digital services, deliveries, post, post production, postproduction, digital media, operations, distribution, media operations
Posted: Nov 22, 2017
Deadline: OPEN
Type: Full-time
  Apply Now
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