Province of Nova Scotia
Guysborough, NS

Radio Operator (Clerk 2)

Nova Scotia is rich in natural resources – including biodiversity, forests, provincial parks and the land we manage. The Department of Lands and Forestry is responsible for the development, management, conservation and protection of forest, parks and wildlife resources and the administration of the province's Crown land. Together we are working with Nova Scotians to build a better future through sustainable natural resource management as we all benefit from the natural health and wealth of the province.

A Day in the Life of a Radio Operator

Do you enjoy working in a fast-paced, customer service focused environment? Are you a detail-oriented individual? If you answered yes, we have an exciting opportunity for you to explore as a Clerk 2 with Lands and Forestry!

We are looking for a vital member of our team to deliver essential support services to the public and district staff while providing exceptional customer service. You will be responsible for operating the front desk which includes performing a variety of general reception and administrative duties such as:

  • operating radio/telephones
  • data entry
  • processing mail
  • photocopying, scanning and faxing
  • processing the sale of various hunting & fishing licenses and permits
  • assisting in preparing, organizing and maintaining an electronic/manual file management system
  • maintaining and updating several Departmental/Government databases and computerized systems
  • assisting in the management of the Park Registration/Reservation System
  • acting as Commissioner of Oaths in accordance with the Notaries and Commissioners Act for Administering Oaths

Additionally, you will be responsible for complying with the Occupational Health and Safety Act and Regulations, safety policies and programs and providing OH&S program support. You will also support various wildlife activities including data collection and labelling of specimens.

In the event of Wildfire emergencies, you will provide essential support services to staff as a radio and phone operator. You will receive, monitor and update incoming fire calls/reports and arrange for services as requested.

The Clerk 2 works under the direction of the Area Manager/District Supervisor or designate.

What Makes a Great Radio Operator

This may be the right opportunity for you if you have the following skills and experience:

  • Three (3) years of related experience (such as administrative support, customer/client service experience, cash handling). An equivalent combination of education and experience will be considered
  • A Valid NS Class 5 driver’s license or equivalent
  • Valid (Standard) First Aid Certificate and WHMIS Training
  • Working knowledge, and previous experience in computer use, including internet, Microsoft Office Suite, Outlook email, and web-based applications

To be successful in this role, you must have excellent communication skills (both orally and in writing) and possess strong interpersonal skills. Discretion and the ability to deal with sensitive and confidential information is required.

Teamwork is key to this role as you will help enhance and maintain staff cooperation and team cohesiveness. As such, you have strong interpersonal skills and are a team player with the ability to work with minimal supervision. You have a proven ability to exercise sound judgement and set priorities and be able to efficiently work within deadlines with minimal supervision.

The following are considered assets:

  • Completion of secretarial/office administration training
  • Customer service training
  • Knowledge of Lands and Forestry policies and regulations and hunting and fishing license sales
  • Experience and/or training in radio communication
  • Knowledge of forest fire suppression activities
  • Knowledge of occupational health and safety act and regulations
  • Experience coordinating duties such as calendar management, and composing and editing correspondence

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

What You Need to Know

Duties may require working irregularly scheduled hours, weekends, evenings and holidays sometimes for extended periods. Must be willing to attend department training in duties related to this position.

Pay Grade: CL 13

Salary Range: $1,373.03 - $1,494.54 Bi-Weekly

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU).

If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on your electronic application.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer.

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Additional Details

Category: Radio
Province of Nova Scotia
B0H 1N0
Guysborough, NS, CA
Map This!
Posted: Apr 08, 2019
Deadline: OPEN
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