Communications & Social Media Coordinator

CCSN is a leader in patient participation in health care, with a mandate to educate the public and policy makers about cancer survivorship; and encourage and engage in research on ways to alleviate barriers to optimal cancer care in Canada.

SUMMARY: The Communications & Social Media Coordinator will

  • Utilize CCSN communications/social media channels to involve and support patients, survivors, caregivers and community.
  • The Community Engagement Coordinator -Communications and Social Media will develop and implement public outreach, media relations and community relations strategies through the use of, but not limited to the www.survivornet .ca website, CCSN webinars, Slideshare, enewsletters, Facebook, Twitter, YouTube, LinkedIn, Pinterest, blogs, press releases and other external communications.


Co-Ordination / Organization

  • Administer and /or supervise the daily communication/social media operations according to availability of volunteers and interns.
  • Support CCSN public policy initiatives in communications with key policy makers and media.
  • Ensure that all materials are developed and distributed according to an appropriate timeline.
  • Be able to provide editing support to other staff
  • Research and help to develop and implement potential new communications programs/resources, including direct mail, fundraising support, chat room, and other initiatives.
  • Maintain the communications and social media plan and strategy, ensuring alignment with mission and program and project requirements.

Social Media

  • Organize and host webinars, including scheduling, working with expert speakers, conducting pre and post webinar marketing and publicity and track statistics.
  • Manage 12 twitter feeds, including training and supervising volunteers and other staff who take responsibility for some twitter feeds.
  • Post to all other social media: blogspot, Slideshare, youtube, Facebook, Instagram.
  • Measure the effectiveness of the Canadian Cancer Survivor Network communications and social media and produce reports for internal analysis.
  • Understand and use media forms and format requirements.
  • Analyze potential new communication products/media to enhance the communications work of Canadian Cancer Survivor Network.

Traditional Media

  • Respond to media relations/media requests and develop written materials including press releases, Q&A, media standby statements. Be pro-active in media releases for CCSN events.
  • Build relationships with key media contacts and identify opportunities to pitch stories through external media and social media outlets as appropriate.
  • Research and help to develop and implement potential new communications programs, including direct mail, fundraising support, and other initiatives.
  • Analyze potential new products/media to enhance the communications work of Canadian Cancer Survivor Network.
  • Identify audience and appropriate formats for media and provide appropriate and timely social media responses.
  • Other duties as assigned.

Experience and skills required

  • Several years experience in charge of communications and social media, preferably in a not-for-profit organization.
  • Able to use all relevant software and aps to implement the listed communications & social media: list these in cover letter
  • Experience supervising volunteers/interns
  • Excellent command of written and spoken English
  • French language skills an asset
  • Understanding of health issues in Canada
  • Lives in Ottawa and legally able to work in Canada

Job Type: Full-time


  • communications & social media: 3 years (Required)


  • Bachelor's Degree (Preferred)

Back | Top

Additional Details

Category: Advertising / Marketing
Canadian Cancer Survivor Network
K2C 2B5
Ottawa, ON, CA
Map This!
Posted: May 14, 2019
Deadline: OPEN
  Apply Now
(This company has provided an external site for you to apply)

Back | Top