Ombudsman Ontario
Toronto, ON

Communications Officer Generalist


Detailed Job Description

As a Communications Officer, you’ll be part of a versatile, dynamic team that handles all types of media, organizes events and outreach with the public and stakeholders, and curates the Ombudsman’s print and digital communications – in English and French. If you’re a bilingual, media-savvy communicator who’s passionate about public service and government accountability, this position is for you.


  • Have excellent writing and editing skills, whether you’re drafting a two-page press release, editing a 50-page report, or preparing a speech
  • Have experience planning events, including  co-ordinating logistics, liaising with outside organizations, and on-site event management
  • Can produce PowerPoint presentations for a range of presenters and audiences
  • Have demonstrated success in public outreach and fostering relationships with stakeholders
  • Have experience monitoring traditional and social media
  • Are able to distil complicated and nuanced ideas into plain language
  • Can nimbly manage competing priorities in a busy environment
  • Are a self-starter, capable of working independently and in a small team
  • Understand the value of independent oversight of the public sector
  • Can read and write fluently in both English and French
  • Have a background in communications or journalism



  • Are always looking for new ways to reach the public 
  • Produce print products, web content, videos, photos, speeches and slide presentations – all in English and French, and almost all in-house 
  • Keep our staff, followers, stakeholders and staff informed and connected 
  • Network with and train ombudsmen and other watchdogs across the globe 
  • Work in a progressive, fast-paced environment     



This is a permanent full-time position. The position reports to the Manager, Communications.   

In this position, you will work with the Communications team to monitor the news and social media, maintain the Ombudsman’s social media presence, and produce communications materials and web content (print, digital, video). You will also play a role in co-ordinating events and liaising with stakeholders to seek out, develop, implement, and manage engagement opportunities for stakeholders and the public. 


Applicants must have:

  • A post-secondary degree in communications, journalism or a related field 
  • At least three years’ work experience that includes event co-ordination and stakeholder engagement
  • Solid presentation writing skills
  • Strong attention to detail and the ability to manage multiple competing priorities
  • Knowledge of major social media platforms, video and photo editing, website management, and analytics tools 
  • Experience with social media, traditional communications and media relations
  • Fluent English and French speaking and writing skills
  • Superior research skills



Please include a cover letter with your résumé, describing: 

  • What makes you a great communications specialist 
  • Your competency in French 
  • Your specific experience/achievements in communications
  • Why you’d like to work in the public sector and specifically for the Ombudsman’s Office


Interested candidates are invited to submit an application by clicking on the "Apply Now" button.


Our recruitment practices reflect the Ontario Ombudsman’s continuing goal of encouraging a diverse and inclusive workplace.  Accommodations will be provided in accordance with the Ontario Human Rights Code.

Please Note: Only applicants selected to participate in the recruitment process will be contacted. Moving expenses will not be paid. This is a unionized position. New hires will be paid at the starting rate of $68,308/year.


About Us

The Ombudsman is an independent and impartial Officer of the Ontario Legislature with authority to review and investigate complaints about the administrative conduct of provincial government organizations, municipalities, universities and school boards, as well as the services provided by children’s aid societies and residential licensees, and the provision of French language services under the French Language Services Act.  The Ombudsman recommends solutions to individual and systemic administrative problems, and promotes fairness, accountability and transparency in the public sector as well as respect for French language service rights and the rights of children and youth. 



Back | Top

Additional Details

Category: Admin / HR
Ombudsman Ontario
483 Bay St 10th Floor
Toronto, ON, CA
Map This!
Tags: Radio, Television, Publicity
Posted: Apr 06, 2021
Deadline: OPEN
Type: Full-time
  Apply Now
(This company has provided an external site for you to apply)

Back | Top