Durham College
Work From Home / Remote, AP

Senior Communications Officer


Full-Time Support Staff Position Opportunity

Payband: J

Salary: Starting Rate: $38.76; Four Year Rate: $44.93 Department: Communications & Marketing

Hours: 35 hours per week (1) one hour lunch; Mon – Fri (8:30 am – 4:30 pm) Reporting To: Director, Communications

Campus Location: Oshawa



The incumbent provides writing, editorial, media/public relations and related consulting services to the Durham College Communications and Marketing department and its various clients within Durham College. They inform the media, current and potential college clients, stakeholders and the community of important news about the college and projects and fosters a very high image of the college among these groups. Leads key college projects including the creation and execution of internal communication, key messaging, marketing and strategic planning; media relations; speech writing; crisis communication; ongoing annual projects such as the college guide and viewbook, support of annual and one-off events (e.g. convocation, Employee Appreciation, minister visits, donation events, etc.); management of awards submissions; media training of senior-level staff; support of president’s office such as strategic planning, annual report and business plan; and ongoing writing and editing support for all college departments. The incumbent acts as communications response lead and brings substantial experience in emergency management, crisis communications, issues management and media relations management. Their work acts to enhance and protect the college’s brand, image and reputation and mitigate risks to the college and its ability to meet business plan goals and enrolment targets.


Duties and responsibilities include, but are not limited to:

External Communications:

  • Develop and execute external communications plans to support college initiatives and business plan goals.
  • Write and edit key corporate publications and documents, including annual reports, business plans, organizational profiles, awards submissions, video messages and scripts, website content, articles and editorial features, key corporate announcements, newsletter features, etc.
  • Prepare executive communications, such as speeches and remarks for college president and other senior leadership members, thought leadership opportunities, OpEds, editorials, etc.
  • Development of college key messages.
  • Provide issues management expertise and acts as communications response lead in crisis communications, emergency management and response, and emergency planning.
  • Deliver communications support for key events including annual convocation ceremonies, open house recruitment events, student orientation and campus initiatives, grand openings, etc.
  • Collaborate with external partners on joint communications projects and initiatives.


Internal Communications:

  • Develop and execute internal communications plans to support college initiatives and business plan goals.
  • Draft and distribute internal email communications to employees and students to share important college news and information.
  • Draft and post content and information on employee intranet site (ICE).
  • Provide communications counsel to internal clients and departments.
  • Collaborate with internal clients to support internal corporate initiatives.
  • Support key internal events and projects including academic kickoff, employee appreciation awards, and annual fundraising initiatives.


Media Relations:

  • Develop and execute proactive media relations campaigns to support a variety of college initiatives, new partnerships, funding announcements, awards, special interest stories, alumni features, student successes, etc.
  • Act as media management lead, assessing incoming media enquiries and requests and developing recommendations and responses, as appropriate.
  • Provide media training and support to senior leaders and college spokespeople, including media management and preparation of key messages, Q&As and backgrounder materials
  • Write media releases and advisories.
  • Write and pitch editorial content, OpEds and features to media outlets.
  • Develop and/or maintain media contact and distribution lists.
  • Co-ordinate interviews with spokespeople/media outlets.
  • Perform proactive and reactive media relations.
  • Develop annual editorial calendar.
  • Daily monitoring of media coverage, including coverage of competitors and industry news and developments.
  • Reporting of media coverage.



  1. Three-year diploma or degree in Journalism, Public Relations, Communications, or English.
  2. Minimum five years of experience in a communications role across a minimum of two different sectors. Communications experience in post-secondary education would be considered highly desirable.
  3. Superior writing skills, with proven ability to produce effective and creative communications content, including annual reports, awards submissions, media releases, web stories, video content, promotional copy, corporate publications, etc.
  4. Extensive experience providing communications support to senior leadership, including speeches, remarks, thought leadership pieces and editorials, with demonstrated ability to establish distinct “voices” for key members of leadership team.
  5. Knowledge of corporate communications best practices, with experience developing comprehensive internal and external communications plans.
  6. Extensive experience in crisis communications, issues management and reputational risk management.
  7. Superior storytelling skills, able to produce highly impactful communications for a variety of stakeholder groups and audiences.
  8. Proven record of successful media relations, with excellent knowledge of the current media landscape, best practices and tools.
  9. Highly creative, with excellent organizational, multi-tasking and problem-solving skills.
  10. Strong research, interviewing, fact-checking and proofreading skills.
  11. Superior understanding of editorial design and grasp of CP style.
  12. Excellent customer service and collaboration skills.


Durham College invites applications from all qualified individuals. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

Telephone: 905.721.3073




Please apply below by submitting your cover letter, resume and at least three samples of your work which demonstrate breadth of writing and communications skills, to the online portal. Job Competition closes on August 1, 2022. Competition number


We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.

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Additional Details

Code: SS22-93
Category: Admin / HR
Durham College
Work From Home / Remote, AP,
Posted: Jul 25, 2022
Deadline: OPEN
Type: Full-time
Experience: Senior
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