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Unobstructed View Inc.
North York, ON

Customer Support/Operations

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About us

Unobstructed View is Canada’s leading independent distributor of entertainment across all digital and physical media platforms. After 30 years in business UV has seen incredible changes in the way content is delivered to consumers and has kept stride with all the developing delivery systems.

More about this role

In the role of Customer Support/Operations you will be expected to provide excellent Customer Service both directly and indirectly with all of our customers. This could be calls, emails, meta data entry and even order picking or shipping when needed. You will also assist in the daily Operations of the business assisting all members of Executive staff. This position also offers the opportunity for advancement. 

General Responsibilities :

  • Responding to our customer emails in a timely and efficient manner.
  • Answering the phone and communicating with our customers on a professional level.
  • Processing customer returns and exchanges.
  • Assisting with the daily functions of the office.
  • Assisting with the shipping and receiving as needed.
  • Accurately completing data entry duties as required.
  • Performing other duties as assigned.

Skills and Requirements:

  • Business Diploma or equivalent experience.
  • Proficiency in customer focus and strong customer service mindset
  • Exceptional English verbal and written communication skills
  • Accuracy and attention to detail is essential.
  • Admin. Assistant or Reception experience is an asset.
  • Above average Microsoft Excel, Word and PC skills.
  • Proven ability to present information in a concise and succinct manner: structure and simplify complex information into key messages.
  • Ability to multitask, prioritize effectively and meet tight deadlines.
  • Dedicated to excellent attendance arriving daily with an upbeat, positive attitude and an approach to work rooted in professionalism.
  • Being able to perform some physically demanding assignments.
  • And a passion for movies, music and all things pop culture! 

Full-time, Permanent, In Person

Benefits:

Casual dress

Company Events

Dental care

Extended health care

On-site parking

Schedule:

9:00 to 5:30

Monday to Friday.

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Additional Details

Category: Film / Video
Location:
Unobstructed View Inc.
601 Magnetic Drive
North York, ON, CA
M3J3J2
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Tags: e-commerce, online sales
Posted: Feb 06, 2024
Deadline: OPEN
Type: Full-time
Experience: Entry Level
Compensation: Compensation commensurate with experience
  Apply Now (This company has requested a direct email with resume attached)
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